Contact Us

Contact Elegance Factory

Address: 925 B St, Hayward, CA 94541, United States
Phone: +1 (510) 470-4476
Email: elegancefactoryca@gmail.com

Customer Support Hours

Friday: 2:00 PM – 8:00 PM
All Other Days: 11:00 AM – 8:00 PM

Time Zone: (GMT-08:00) Pacific Standard Time (Los Angeles)
Response Time: We respond within one business day.

Do you have a question, need help with an order, or want more information about our products or rental options?

We’re here to help. Whether you need assistance choosing the right formalwear, have a question about sizing, want information about a purchase or rental option, or need an update regarding your order, our customer support team is happy to assist you.

At Elegance Factory, we aim to provide clear and helpful support so you can get the information you need as quickly as possible.

You can contact us by phone, email, or through the contact form available on our website. We will review your message and respond within one business day.